Business Impact Summary
"We selected because of their mining expertise, the solution’s price to quality-ratio, its overall functionality and references we received from other industry members."
Veli Matti Palonen
IT Manager
Metso Minerals
Metso Minerals’ Construction business line (CBL), which serves quarries and project-based crushing and screening operations, was looking for ways to prepare the company for e-business operations. Metso Minerals also lacked standardised procedures and tools for the creation and formatting of manuals and parts catalogues.
Metso Minerals sought a solution that could produce electronic graphical parts catalogues and could be linked with the existing Global Item Master and Metso Inventory Control systems and with SAP, to form an online sales platform.
Metso Minerals selected Mincom’s LinkOne package because of Mincom’s mining expertise and local presence in Finland, the solution’s price to quality-ratio, its overall functionality and references received from other industry members.
[Back to top]
The Company
Metso is a global engineering and technology corporation with 2007 net sales of over EUR 6 billion. Its over 27,000 employees in approximately 50 countries serve customers in the pulp and paper industry, rock and minerals processing, the energy industry and selected other industries. The corporation has three business areas: Metso Paper, Metso Minerals and Metso Automation. Metso Minerals is the leading global supplier of equipment, service and process solutions to industries including quarrying and aggregates production, mining and minerals processing, construction and civil engineering, and recycling and waste management.
[Back to top]
The Challenge
Metso Minerals’ Construction business line (CBL), which serves quarries and project-based crushing and screening operations, was looking for ways to prepare the company for ebusiness operations. The company hoped that online trading would increase sales, improve the customer experience and reduce the direct capital and operating costs of the business. Metso Minerals also lacked standardised procedures and tools for the creation and formatting of manuals and parts catalogues.
The five CBL manufacturing sites (Tampere in Finland, Mâcon in France, Sorocaba in Brazil, Tianjin in China, and Cappagh in Northern Ireland) were reliant on word processing software, and a site-by-site developed manual ‘cut-and-paste’ process to build or update the books. The process of creating and updating the manuals and parts catalogues was both time-consuming and open to mistakes.
[Back to top]
The Solution
Metso Minerals sought a solution that could produce electronic graphical parts catalogues and could be linked with the existing Global Item Master and Metso Inventory Control systems and with SAP, to form an online sales platform.
Metso Minerals selected Mincom’s LinkOne package because of Mincom’s mining expertise and local presence in Finland, the solution’s price to quality-ratio, its overall functionality and references received from other industry members.
[Back to top]
The Result
Of critical importance was finding a solution that could provide the manuals in different languages to support our global distributors. Mincom LinkOne provides that. The Mincom LinkOne system lets the Metso Minerals’ offices and five manufacturing sites produce online and paper-based manuals and parts catalogues in a standardised format. Each site has access to the centralised system, which means only one copy of each manual and catalogue needs to be entered into the system for all sites to have access.
[Back to top]